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Support Services

Medical Appointments

Third Party Liability

Medical Billing

APPOINTING

Each day, a Provider organization handles calls from patients seeking appointments for patient care. Call volumes can vary from day to day and hour to hour which can impact an organizations ability to meet the demand on a regular basis. MindLeaf offers comprehensive solutions based on our extensive and lengthy experience to deliver timely, accurate and proven call center technology and services.

Our services include:

  • Analysis and activity reporting to assess call center manning

  • Understanding of timely and accurate patient booking and instructions

  • Utilization of available appointments to meet population demands

  • Patient satisfaction

THIRD PARTY LIABILITY / BILLING

Provider organizations are continuously pressured for improved accurate and compliant billing. Plagued by recruiting, retention challenges as well as a lack of familiarity with compliance regulations, it is becoming increasingly difficult to maintain a stable, high quality billing and/or third party liability process. MindLeaf offers billing and third party liability services which focus on:

  • Timely reimbursement advice

  • Compliance to minimize risk for fraud and/or abuse

  • Cost effective and efficient processes

MindLeaf staff undergoes a rigorous recruitment process which includes background checks, drug screening and verification of credentials and/or education requirements to ensure our staff possess the current knowledge and qualifications to meet federal and state regulations as applicable.

Contact us today to learn more about our offerings.